// LEGAL
Operated by ExploreTech Pty Ltd. Last updated July 2026.
This policy explains what DECODE.SYS ("we," "us") collects when you use this site, why, and what rights you have over it. We collect the minimum needed to generate and deliver your report — nothing more.
When you run a free scan, your name and date of birth are processed in your browser session to generate a preview — this is not stored on our servers beyond the immediate request.
When you purchase a full report, we store:
Solely to generate your report, verify your payment, deliver the PDF to you by email, and maintain a record in case of a payment dispute or support request. We do not use your data for advertising, profiling, or any purpose beyond fulfilling your order.
We use a small number of third-party services to operate this site. Each only receives the minimum data needed to do its job:
We do not sell your data to anyone, ever.
Order records (name, DOB, email, payment reference) are retained indefinitely for support, dispute resolution, and bookkeeping purposes, unless you request deletion (see below).
Depending on where you live, you may have rights to access, correct, or request deletion of your personal data (for example, under Australia's Privacy Act, the EU/UK GDPR, or California's CCPA/CPRA). To exercise any of these, email us at the address below — we'll respond within a reasonable time and confirm once any requested deletion is complete. Note that deleting your record means we can no longer re-send your report or verify a past payment.
This site is not directed at, and is not intended for use by, anyone under 18. We do not knowingly collect data from minors. If you believe a minor's data has been submitted to us, contact us and we'll delete it.
We take reasonable technical measures to protect stored data, but no online service can guarantee absolute security. Payment card and crypto wallet details are never handled or stored by us directly — those are processed entirely by the relevant payment provider or blockchain network.
We may update this policy occasionally. Material changes will be reflected on this page with an updated date.
Questions, data requests, or concerns: contact ExploreTech Pty Ltd via the email address provided at checkout or on your report, or via [email protected].